Privacy Policy
Our Approach to Your Information
At Southern Timeless, we believe that your interaction with our brand—whether digital or in-person—should be handled with the utmost care and intentionality. When you visit our site, we collect essential information such as your name, contact details, and billing address. This data is used exclusively to provide you with the high-end service you expect: fulfilling your boutique orders, securing your specific seat at our scent bars, and ensuring your experience in our Gatlinburg studio is prepared exactly for you. If you choose to join our community through our blog or newsletter, we use your email to share our latest scent stories and exclusive invitations, keeping you connected to our journey.
Protecting Your Digital Journey
The security of your personal data is a responsibility we take seriously. Your information is hosted and protected through Wix.com, utilizing industry-standard firewalls and secure encryption to safeguard every transaction. To facilitate a seamless experience, we partner only with trusted, high-security third parties to process your payments and deliver our hand-crafted goods to your doorstep. We want to be clear: your privacy is not for sale. We do not sell, rent, or trade your personal information to outside parties. We only share the minimum data required to complete your requests, ensuring your privacy remains as pristine as the scents we create.
Your Consent and Personal Control
By engaging with the Southern Timeless website, you are consenting to the collection and use of your information as outlined in this policy. However, we believe you should always remain the architect of your own data. You have the right to access, update, or request the complete removal of your personal information from our records at any time. If you have subscribed to our stories and wish to take a step back, you may opt-out instantly through the "unsubscribe" link in any of our emails. For deeper inquiries regarding your data or to exercise your privacy rights, we invite you to contact us directly at southerntimelesscandles@gmail.com, where we handle every request with personal attention.