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Accessibility Statement

This statement was last updated on February 4, 2026.

 

We at Southern TImeless Candles are working to make our site www.southerntimelesscandles.com;1004 Parkway Suite 801, Gatlinburg, TN. 37738 accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

To provide a seamless experience, we are continually working to improve the accessibility of our website. We aim to adhere to the Web Content Accessibility Guidelines (WCAG 2.1), which provide standards for making web content more accessible for people with sensory, cognitive, and mobility disabilities. Our Wix-hosted site is designed with clear headers, high-contrast text, and navigable layouts to ensure that information is easy to find and digest. We regularly review our digital space to identify and remove barriers, working to ensure that our imagery, booking platforms, and blog content are compatible with modern assistive technologies and screen readers.

Assistance & Ongoing Improvements

We view accessibility as an ongoing journey of refinement. As we continue to evolve our digital presence, we welcome your feedback on how we can better serve you. If you encounter any difficulty accessing any part of our website, or if you have specific questions about the physical accessibility of our studio for an upcoming reservation, please reach out to us. We are happy to provide personal assistance to help you complete your booking or purchase. You can contact us directly at southerntimelesscandles@gmail.com, and a member of our team will work with you to ensure your journey with Southern Timeless is a beautiful one

Studio Accessibility & Guest Comfort

At Southern Timeless, we are committed to providing a serene and inclusive environment where every guest can explore the art of fragrance without barriers. Your experience begins with ease of arrival; we are located within Calhoun’s Village, which offers a dedicated parking lot featuring accessible spaces and ramps located directly outside our studio entrance. To ensure a welcoming entry for all, our space features double doors designed to easily accommodate wheelchairs, walkers, and strollers. Once inside, you will find a thoughtfully designed, open-layout studio with ample room to navigate between our various scent bars. Our crafting stations are intentionally spaced to ensure comfort and maneuverability, and we are always happy to provide personalized seating arrangements to accommodate specific mobility needs. From the moment you park to the moment you begin blending your signature scent, we have designed our Gatlinburg sanctuary to be a space of comfort, intentionality, and total accessibility for every guest.

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

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